We deliver your orders by 2 modes:
- Postage (Ninja Van or Road Bull) with a flat fee of $10 (free delivery for orders over $100)
- Self Collection at LFS Aquarium (328 Clementi Avenue 2 #01-186, Singapore 120328)
We ensure that all products are safe and in good condition before packing and sending over.
Products will be delivered to you at your indicated address.
We ship out all products within 3 working days from the date where your order is placed. Your product should arrive at your doorstep within 5 – 14 working days depending on the mode of delivery you choose. There may be a slight delivery delay due to unforeseen circumstance, hence please allow some buffer time to receive your package.
Delivery is within Singapore only.
We reserve the right to reject any delivery not in favor to us. E.g. multiple locations within an order.
Subject to order cancellation policy, we shall be obliged to deliver the products to the customer only upon confirmation of customer's order and receipt of full due payment or satisfactory evidence of due payment from customer.
Delivery of products shall be made in accordance with the traded terms at current time of order, date and time as LSF Aquarium may notify customer by email or phone. Upon delivering the order, the person who receives the goods may be required to sign on the invoice to acknowledge receipt of the goods.
If delivery or collection is delayed through your unreasonable refusal to accept the product from the carrier, then we may (without affecting any other right or remedy available to us) do any or all the following:
- charge you for our reasonable storage fee and other costs reasonably incurred by us; or
- no longer make the item available for delivery or collection and notify you that we are immediately cancelling the applicable order, in which case we will refund to you or your credit or debit card company as applicable any money already paid to us under the applicable order, less our reasonable administration charges (including for attempting to deliver and then returning the item, and any storage fees as provided for the clause above)